tmSurvey™ features a custom, online survey creation system that gives your business a wizard-sytle, step by step interface to create, send and track online surveys in real time.
Create one multi-page surveys, single or multi-option responses per survey, unlimited # of respondents, etc. You’re in control. Choose from a variety of custom templates for unique look and feel or customize them for additional personalization. Further, if you are already using one of our other products within the tmDMarketer™ digital marketing suite, you can work with the same database of users to invite one, some or all to participate in the survey. Use our tmMailCast™ solution to send out personalized initiations to new or existing contacts or post a link on your web site to link to the survey.
Easy to Use
The user-friendly Web interface lets you build each survey, one question at a time, preview your survey and assign important functions to each. Typically, assigned tasks include activate/deactivate date; display status; required/not required designation. Formatting style features allow questions to display one-by-one, or all questions at one time. Responses are forwarded to a designated e-mail box for review or they can be viewed through the online management interface.
Instant Reporting
Reporting modules compile statistics on a variety of pertinent data such as number of responses, totals, averages, and high and low values. The administrative interface lets you download data in tab or quote-comma delimited format in order to export to other applications or create custom reports.
Features
• Ask up to 100 questions per survey
• Utilize multiple pages
• Enable skip, or branch, logic
• Make any question mandatory
• Create surveys in almost any language; customize the survey and buttons
• Customize the survey "Thank You" page
• Redirect respondents to a different web site on survey submit
• Insert links to your web site
• Reporting on unlimited responses
• Store survey data for entire subscription period
• Download results
• Cross-tabulate responses (to be defined)
• Utilize professionally designed templates, or create a survey from scratch
• Import Email Addresses
• Optional Web Greeting Page
STEPS IN CREATING AND DELIVERING SURVEY
SELECT A TITLE & DESIGN
Now it's time to make a survey. First, you should select a background design theme. Then write an appropriate title to the survey. Next you’re ready to create new questions or modify the sample questions.
CHOOSE/MANAGE DATABASE
If you are working with audience in existing database, choose the group or create a sub-group on the fly with our easy-to-use filtering tool. If this is a closed survey – choose to add a pin code for survey access. The e-mail invitation will include this unique pin to each survey respondent.
TEST/APPROVE SURVEY
Preview online or send survey link to others to test and approve. Survey status remains ‘draft’ or ‘testing’ during this process. Set/schedule ‘live dates’ for the survey including scheduled dates for e-mail notification/invitation.
DEPLOY SURVEY
There are two ways to deploy a survey: Send to your own database of e-mail addresses or place a link on a Web site…and watch the survey management dashboard for survey responses as they come in.
REPORT/ANALYZE
During the survey live period or once completed, choose from a variety of pre-designed reports or use our filtering options for customized reporting. Alternatively, export data for uploading to 3rd party applications or to create unique, brandable reports.
For market research, customer feedback or for simple interactivity on your web site tmSurvey™ provides the marketing agency or the marketing manager the flexibility to manage this online survey directly, with no programming or database training/experience.
Contact us for more information.
